Shipping policy

SHIPPING POLICY

Last updated: 02/09/2026

Thank you for shopping with Marichka Cakes.

Please note that we do NOT offer traditional shipping services.

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1. DELIVERY OPTIONS

Marichka Cakes offers the following fulfillment options only:

• Pickup from our location in Brooklyn, NYC  
• Third-party delivery arranged by the customer (Uber, Lyft, courier services)

We do not ship desserts via postal or shipping carriers.

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2. THIRD-PARTY DELIVERY SERVICES

If you choose delivery via Uber, Lyft, or another courier service:

• The delivery is arranged entirely by the customer  
• Marichka Cakes is not affiliated with or responsible for third-party couriers  
• Any delays, damages, temperature changes, or issues during transit are the responsibility of the delivery service and the customer  

Once the order is handed over to the courier, responsibility transfers to the customer.

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3. PICKUP POLICY

Pickup details (date and time) must be confirmed before order preparation.

Customers are responsible for arriving on time.

Orders not picked up at the agreed time may be discarded due to food safety regulations and are non-refundable.

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4. FOOD SAFETY DISCLAIMER

Due to the perishable nature of our products:

• We do not offer shipping  
• We do not offer extended holding times  
• We cannot guarantee product quality after pickup or courier transfer  

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5. ADDRESS & CONTACT INFORMATION

Customers are responsible for providing accurate pickup and contact information.

Marichka Cakes is not responsible for failed pickups or delivery issues caused by incorrect information.

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6. QUESTIONS

If you have questions about pickup or delivery options, please contact us before placing an order:

Email: mariarudaa2@gmail.com
Instagram: @marichka.cakes